- Update: my travel agent informed me that my refund at its own expense Alitalia flight ... what about Great HIS Italy. Alitalia should only be ashamed to make his customers from the same -
L ' Alitalia is a tough (but I do more), refuses to refund tickets for flights to / from Japan (except for Tokyo). Yesterday, I personally contacted the embassy strongly recommended that I leave. Fortunately the agency reimburse me complete the journey and I must say I'm not a little relieved. € 2000 for a student are a lot of money!
But back to the Alitalia case ... I'm stubborn and when I put myself in the head but what generally get. So I dried my tears ( only those who know me can understand what is suffering to this people and this land ), I started to write a mail to CODACONS to be protected in this terrible situation and receive reimbursement . Council strongly to all those in my situation to move in this direction . I know that talking about money at such a time is bad, but it is a matter of principle.
The airlines can not make them ourselves comfortable every time and put people in front of the choice: either the money or security.
Here's what I wrote to Codacons:
Hello
are Elizabeth Balsamo.
I had planned a trip to Japan, scheduled departure on March 21 with Alitalia Milan-Rome-Osaka. As you can read here
http://www.alitalia.com/IT_IT/news/index.aspx reimburse only alitalia flights to and from Tokyo.
Given the extremely serious situation that Japan is experiencing and the criticality of the nuclear situation, I decided to personally contact the embassy
. We report what he said:
Gent.le Ms Balsamo,
unfortunately at the moment can not be done forecasts of the situation in the coming days, and that 'continually evolving.
recommend pero 'to check the Embassy website, continuously updated on the local situation, as well as' the site "Travel Safe"
the Foreign Ministry, which currently advises against travel to Japan, however, less than serious and pressing requirements'.
Sincerely,
The Embassy of Italy in Japan
The embassy strongly advised me to leave but claims that Alitalia Osaka airport is safe. Since I do not I will go to Osaka
only but also in Tokyo where I fly back, I find it absurd that the airline refuses to refund me the tickets since we
are facing a disaster of enormous proportions and a high nuclear risk.
I hope you can move you in some way to resolve the problem not only me but many Italians with my same flight
who had to give up on this trip.
I thank you and leave the precise details of my flight:
[... ]
Elizabeth Balsamo
.-.-.-.-.-..-.-.-.-.-.-.-..-.-.-.
http://www.rimborsoalvolo.it/index.htm
CONTACT ALSO THIS SITE FOR REPAYMENT OF FLIGHTS to and from the strength and courage
JAPAN JAPAN!
0 comments:
Post a Comment